The Appointment Book
VetlinkPRO’s appointment book is designed with each type of staff member’s role in mind, from Receptionist to Veterinarian, to provide a fast, easy to understand, and efficient system while tracking important information about the client throughout the process.
Online Bookings
Our cloud-based online booking system has been developed to operate with “live” integration to the VetlinkPRO in-clinic Diary system. Clients can instantly search for free appointment slots and book in their appointment any time of the day or night.
Telemedicine
VetlinkPRO facilitates a smart plug-in option for a Telemedicine platform via its Online Booking System and matching Mobile App as well as schedule and launch appointments directly via the VetlinkPRO appointment calendar.
Billing & Receipting
VetlinkPRO's billing & receipting system can be accessed in various ways for special areas of the business such as Small Animal, Equine, Dairy and so on, with special functionality for efficiency of data entry and to minimise missed charges.
Text Messaging (SMS)
An in-built two way SMS service that allows users to confirm appointments quickly, send vaccination reminders, specials marketing messages, post-surgery notifications, and even send staff members appointment list or to-do list for the day to them.
Laboratory
VetlinkPRO integrates to most commonly used in-house laboratory equipment as well as external pathology laboratories. Contact us if you do not see what you are looking for as we are continually integrating with third parties.
Clinical Records
Writing up clinical notes in VetinkPRO is fast, accurate and easy. It allows creation of abbreviations with a link to full words, phrases, or sentences. Pre-populated history templates can be stored and imported as required to maximise efficiency and increase consistency.
Inventory Management
VetlinkPRO has a comprehensive inventory management system complemented by our Stocklink App. Stock is receipted by way of Inwards Goods Invoices and sold via the Billing system. Full electronic e-commerce integration is available with various Wholesalers and Distributors.
Complex Products
Complex Products refers to what is generally called "Procedures". It is a group of pre-configured drugs, materials and services that can be placed on a bill quickly and efficiently. There are three main types of procedures called "Complex Products" in VetlinkPRO.
Loyalty System
Our Loyalty system allows the user to activate, manage and track in-house, with no implementation or ongoing expenses. There is full control over point qualification for clients and also has the ability to earn points by referring new clients. Simple for suppliers to participate directly.
Discounting Schemes
While some practices never discount for their services, some have to, depending on their type of business. Many discounting structures are possible in VetlinkPRO. Instead of monetary discounts, one should use the Loyalty Points System built into our software.
Equine Features
Equine businesses often require unique features from their software that differ from standard large and small animal clinics. VetlinkPRO is used in large equine practices, and caters for a number of equine-specific features. Some of these are described below.
Accounts Payable
VetlinkPRO has a full Accounts Payable system starting from Purchase Ordering, Packing Slip Receipting, Invoice Receipting, and then finally, a full Payment Run with Remittance Slips and Banking file creation for internet or online Banking.
Online Statements
Online Statements allows clients to deliver statements in large numbers to their client base with a number of advantages over standard email delivery. It solves other business tasks including delivery of monthly newsletters (HTML or PDF) and promotions as well.
Large Animals
Large and Mixed Animal practices have certain requirements that are unique to their environment. Because most clients are on account and pay once a month as they receive their statements, certain features are unique to this type of business.
Intelligent Notes
An intelligent note is a post-it type note that can be attached to any Client, Patient, Supplier, Product/Service, and medical cases with attached histories. One may attach as many notes as required to a single record. Mail-merge variables are also available to “personalise” notes.
Reminders
VetlinkPRO allows users to create both Vaccination and Recall reminder types. Each reminder type can then be assigned to vaccines or other goods and servives where required. Reminders can also be added and managed from the animal record if required.
Hotel Module
The hotel module refers to a “Cattery”, “Kennel”, or “Equine Paddock” boarding system where animals are booked for a period of time similar to a hotel. Users can define several options to change the look and feel as well as some rule sets for a fully configurable set up.
Client Portal
Client Portal is an integrated web application that allows clients to access their own information online. It will reduce the number of non-revenue generating phone calls to the clinic, while still being able to maintain very high levels of service.
General Ledger
VetlinkPRO has an integrated General Ledger with a full Chart Of Accounts and can produce a full Profit and Loss Report as well as a Balance Sheet. It also has the capability to record budgets and produce reports comparing sales to budgets and so on.
Marketing
The marketing system in VetlinkPRO has been carefully designed to allow for ease of use, yet produce sophisticated queries to access important information. It automatically analyses the database and reports inaccuracies or missing information to the user.
Reports
VetlinkPRO is able to produce smart reports and have information on KPIs. There is a very large suite of reports that is, in fact, too large to mention. Every report also has a range of options within it to produce very specific information.
Google Calendar
VetlinkPRO has a high-end appointments calendar system with the ability to populate an advanced roster system which then plans out calendars for each staff membe. It can also be set up to auto-sync of appointments to appear in one’s Google Calendar.
BAM
Business Activity Monitor (BAM) aims to allow end-users to monitor their ongoing operations through core KPIs. It allows the user to benchmark with their peers and amongst their own branches. BAM utilises responsive design, allowing users to take BAM on the go.
Clould Backup
VetlinkPRO offers Cloud backup options to prevent data loss. Cloud backup refers to making copies of data to the Could so that these additional copies may be used to restore the original after a data loss event such as accidental file deletion, data damage or corruption.