Blog

At VetlinkPRO, innovation and customer satisfaction are at the heart of everything we do. That's why we're thrilled to introduce a brand new feature to our Online Bookings module that's been crafted based on your valuable feedback. Welcome to the world of 'Reason-Based' time slot settings!

Exciting news! We've heard your feedback and are thrilled to announce the launch of our latest feature: Online Statements with customizable Terms and Conditions (T&C). Now you can enhance transparency and trust with your customers while they access their statements online.

Are you tired of manually writing up your controlled drugs register? Vet S8 is an electronic controlled drug register that replaces and improves on the paper-based recording of controlled drugs, specifically designed for vets.

eBiz is VetlinkPRO’s online integration with suppliers for uploading orders and downloading invoices online. eBiz ordering checks the stock availability and items description before sending whilst eBiz invoicing, imports into VetlinkPRO all invoiced items with quantities and prices from your wholesaler.

In the Veterinary Industry, managing late payments and revenue management can be a hassle. Our split-frame "Dashboard" with smart filters simplifies the process, enhancing staff productivity. From on-time repeat customers to repeat offenders, streamline communication effortlessly. Chasing late accounts can be tedious and time consuming affecting staff productivity. The Veterinary Industry has specific needs as far as debtor management is concerned. There are usually on-time repeat cust...

While this may sound obvious, having good systems in place and implementing "best practice" protocols are vital to avoiding missed charges in a practice when it comes to laboratory tests. This is one of the most common services that often gets missed. It can be easily avoided by implementing best practice protocols, and requisition based integration between your practice management software and your external pathology provider, or in-house diagnostic equipment.

While Covid-19 has accelerated its introduction, new experiences by clients and veterinarians have been very revealing for both parties. There are many areas where it can be used very successfully while proving to be more productive than a “phone conversation”. Appointment scheduling will also assist in planning follow-ups to increase efficiency and productivity within your practice, with the added advantage of being able to do a lot off-premise.

While most corporate offices have visitor log books, Veterinary Practices have not really needed to have such a facility in place. Staff members and visitors such as sales reps have been able to come and go as they please. With the Covid-19 pandemic in play, it is now mandatory in most jurisdictions to have some form of “people movement” or ability to “contact trace” for everyone in and out of the building...

For seamless integration to VetLinkSQL, the telemedicine plug-in for online booking requires two areas to be set up. One is the online booking portal and the other, the zoom meeting platform. A paid zoom subscription account is required for this integration to work seamlessly.

Attracting new clients and retaining existing ones has as much to do with convenience for them as providing high standards of care and stealth marketing. We are now all dealing with a 24/7 generation that can buy whatever they want, whenever they want, and revere convenience above all.