04Aug
What Independent Vet Clinics Really Need From Their PMS in 2025
Based on real feedback from UK, AU & NZ clinics | Backed by on-the-ground experience | Built on trust
Most practice management systems were designed for admin workflows — not for the daily realities of independent veterinary clinics. After visiting practices across the UK this year and supporting clinics in AU & NZ for over a decade, we’ve identified what really matters.
These are the 5 needs no PMS should ignore in 2025 – drawn directly from the field, not a boardroom.
1. Accurate, Flexible Drug Setup & Labels
Veterinary compliance is non-negotiable — and many systems make it harder than it should be.
“I finally understand how to manage drugs and labels — and it makes sense!” — Jane, Larkmead Farm
Our drug module ensures correct batch management, withdrawal times, and label design — without the pain.
2. Mixed & Farm Practice-Ready
Most PMS platforms treat farm clinics like an afterthought.
From Capontree to rural NZ, we’ve seen firsthand how herd treatments and visit scheduling need bespoke support — not a retrofit.
VetlinkPRO is one of the few systems built from the ground up with farm and mixed animal practice in mind.
3. Knowledgeable, Clinical Support
We don’t outsource your problems to a call centre — we solve them with people who’ve stood in your shoes.
“VetlinkPRO is the first PMS that has integrity, personality, and genuinely wants to make a difference.” — Colm, XL Vets
Our support team includes ex-vet nurses and practice managers who know the pressures of clinical life.
4. Ethical Onboarding & Transparent Pricing
No hidden fees. No surprises. Just a commitment to getting your setup right — tailored to your needs, not our sales targets.
Whether you’re a single-vet startup or a multi-site business, we scale our solution to you.
5. A Platform That’s Future-Focused, Not Stuck
AI tools. Integrated payments. Mobile workflows.
You need more than a system that "works" — you need one that evolves.
With Version 7 and VetlinkPAY, we’re building for the next decade of veterinary care.
Why does this matter?
Because clinics deserve a PMS that reflects how they actually work. That’s why we lead with ethics, invest in support, and design for outcomes — not just outputs.
If your current PMS no longer fits, let’s talk.
🔗 Book a Demo