Strong Customer Support
Reviewers consistently mention responsive helpdesk support, implementation help and crisis response.
See what veterinary practices across Australia, New Zealand and beyond say about VetlinkPRO’s practice management software, cloud hosting, support, migration experience and day-to-day usability.
Reviewers consistently mention responsive helpdesk support, implementation help and crisis response.
Practices highlight fast cloud migration, backups, remote access and reduced reliance on local servers.
Teams value the diary, billing, reminders, reporting, forms, StockLink and practical clinic workflows.
After an unexpected server failure, VetlinkPRO rapidly configured a secure cloud environment and restored the clinic’s full database by the next day — helping the practice continue operating without major disruption.
From migration and onboarding to support, cloud hosting and daily usability, customers highlight the practical areas that matter most to busy veterinary teams.
Smooth onboarding from other veterinary systems with minimal disruption.
Fast support and practical assistance from a veterinary-focused team.
Secure cloud hosting, backups and disaster recovery for busy clinics.
Practical diary, billing, reminders and reporting built for clinics.
Designed around real veterinary workflows and multi-branch practices.
Streamlined workflows that help teams save time and improve visibility.
A closer look at how VetlinkPRO supports practices through cloud migration, disaster recovery, onboarding and long-term daily use.
“Just amazed at how quickly and smoothly I got moved to the cloud.”
Peter’s in-house server failed after two RAID hard drives died within two days. VetlinkPRO quickly configured a cloud server and had the practice running again with its complete database by the next day.
“After two days we were away with the practice barely noticing a hiccup.”
Malcolm’s practice transitioned from another software product and found the changeover much smoother than expected, with strong support through data conversion and go-live.
Veterinary clinics across Australia and New Zealand highlight cloud migration, disaster recovery, support responsiveness and long-term reliability.
“Everything runs very smoothly and the migration experience went very well.”
Scott’s multi-branch clinic moved from local servers and VPN-based access to a cloud-hosted environment, improving branch speed and simplifying access.
“This is why we have stayed with VetlinkPRO all these years.”
Nicholas highlights a server crash where the VetlinkPRO team responded quickly, launched a cloud server, restored the backed-up database and had 10 users running again before the end of the day.
From onboarding and diary management to cloud access and reporting, practices continue to highlight the usability, support and flexibility of VetlinkPRO.
“Very happy with the decision and the support we receive.”
Debra highlights the software’s ongoing evolution, practical usability, colour coding and appointment visibility after moving away from an outdated veterinary system.
“Support team can usually help us. Easy for new staff to use.”
Lisa highlights the colourful diary screen, appointment flexibility, SMS reminders, communication history and reporting tools that support busy clinic teams.
“The changeover was easy and we had great support.”
Miles highlights smooth onboarding, strong support and practical workflows for mixed animal practice management, invoicing and day-to-day clinic operations.
“Communication is effortless and always available.”
Louise highlights responsive support, portability, smooth updates and the flexibility of accessing clinic information with ease across the practice.
“Covers all requirements of veterinary clinics and hospitals.”
Muhammed highlights VetlinkPRO’s suitability for veterinary clinics and hospitals, along with the professionalism and responsiveness of the technical support team.
Talk to our team about practice management software, cloud hosting, migration, support and the tools that help busy veterinary teams work more efficiently.